Delivery & Returns
Our website is solely for the sale & promotion of our products within the UK mainland. Unfortunately, our website does not accept orders from any other location at this time. If you reside elsewhere, we may still be able to fulfil your order manually, please contact us for advice & a shipping quote.
Click & Collect - FREE
Collect from Hannah Walsh Hair Salon, 42 Egerton St, Chester CH1 3ND. We will contact you to arrange collection after your order has been processed.
The costs for delivery on all UK orders totalling less than £30 are calculated by the weight of the order, shipped via Royal Mail. Prices include packaging, currently as follows:
UK Postage & Packaging
Gift Cards - 1st Class UK Standard - £1.00 or (Royal Mail Signed For® 2nd class - £2.50)
All other orders Up to 1kg
1st Class UK Standard - £3.85 (Royal Mail Signed For® - £4.85)
2nd Class UK Standard - £3.20 (Royal Mail Signed For® - £4.20)
All orders between 1-2kg
1st Class UK Standard - £5.57 (Royal Mail Signed For® - £4.85)
2nd Class UK Standard - £3.20 (Royal Mail Signed For® - £6.57)
*Royal Mail Special Delivery Guaranteed by 1pm® - £8.95 (up to 1kg) £11.15 (up to 2kg)
*Order must be placed by 1pm Monday to Thursday to guarantee next day. If placed after this time, the order may be delayed to the Next Working Day. If you are unsure, please telephone for advice before placing your order. This option is not part of our Free delivery over £30 option.
Delivery prices will be calculated automatically by the shop with relevant options for delivery or collection being made available for you to choose when you checkout.
Should you have a problem with your order, please refer to our Terms of Sale page for full details including instructions, our contact details and return address etc.